Privacy Policy
Last updated: 27 February 2026
1. Introduction
BlockBalance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community management platform at https://blockbalance.in/ (the "Service").
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name, email address, phone number
- Flat number, society membership details
- Payment and transaction information
- Account credentials and authentication data
2.2 Usage Data
We automatically collect information about how you access and use the Service, including:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and navigation patterns
- Date and time of access
3. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving our Service
- Processing payments and managing transactions
- Communicating with you about your account and our services
- Ensuring security and preventing fraud
- Complying with legal obligations
- Analyzing usage patterns to enhance user experience
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers (such as payment processors) who assist in operating our Service
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your personal data
- Object to processing of your personal data
- Data portability
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@blockbalance.in
Address: 701, Capstone, Kalgi Cross Road, Opp. SOPHOS, Nr. Ellisbridge, Ahmedabad, Gujarat - 380006